The types of Personal Information that we receive and use:
(a) Information you transmit to us.
We collect and for a period of time we store information that you send to us when using this website, whether by ordering products, asking for information or otherwise. It is always your choice whether to provide any such information, but if you do not supply some items of requested Personal Information, some features or services of this website may not be available to you.
You may also be asked to respond to additional questions to help us meet your needs, and if you request that information or that an order be sent directly to an individual other than yourself, you will also be asked to submit information about that individual.
(b) Automatically Collected Information. When you visit this website to place an order, to register with us (if that option is offered), or simply to browse, read or download information, we may automatically collect and store the following types of non-personally identifiable information received from you: (i) information from server logs found on your browser; (ii) click-through statistics; (iii) your IP address; (iv) the type of web browser you are using to access this website; (v) the type of operating system you are using; (vi) the name of the domain and host from which you access the Internet; (vii) the date and time you access this website; and (viii) the Internet address of the site from which you linked directly to this website. Automatically collected information of that kind typically provides us with a greater understanding regarding the use of this website, including which pages are the most popular with our visitors. That information also allows us to determine if this website is working properly and to make changes to this website that allows users to have better experiences on this website. We collect that information and track it for statistical purposes; we do not use it to identify or to market to a particular user.
You can use this website without providing any Personal Information. However, in order to take advantage of the full capabilities of this website and to obtain access to, and use of, many of the features found on this website, including placing orders for products offered for sale on this website, you must provide certain Personal Information. For example, we ask for your email address so that we can send you product information you have requested; if you do not provide that email address, we will not be able to send you that product information. You may need to also provide Personal Information when you participate in various services and promotions made available via this website.
(a) for login and marketing purposes;
(b) to provide the products or services that you have ordered or requested;
(c) to allow you to participate in contests and other promotions;
(d) to process and ship orders;
(e) to send order and shipping confirmations;
(f) to provide customer service and respond to your requests and inquiries;
(g) to keep records regarding returns and exchanges;
(h) to protect both you and us against error and fraud;
(i) to send information and product and service alerts; and
(j) to record usage of this website. In addition, we may use your Personal Information to customize advertising and marketing information regarding our products and services, to contact you regarding our products and services, to enhance product and service offerings, and to fulfill promotions.
(a) track user visits and account set-ups;
(b) track your shopping cart and purchases; and
(c) save your password so you do not have to provide it each time you visit this website.
Cookies are text files that can be rejected, disabled or deleted by you at any time. You may be able to disable or delete cookies using your Internet browser settings. However, by disabling, deleting or rejecting cookies, you may inhibit the user experience on this website and other websites. For example, in order to complete online product-purchase transactions, cookies must be accepted.
SPARTAN (the only official ecommerce agent of Coll Gen Limited) and authorized third parties employ reasonable measures, including administrative, technical, and physical measures, to protect your Personal Information from unauthorized access, loss, alteration, use or disclosure. For example, any Personal Information you enter on our accounts setup page, including, without limitation, your credit card and personal registration information, is encrypted before transmission to this website’s server by using encryption software. However, your Personal Information can never be entirely secure. As with other types of information, it may be transmitted over networks without appropriate security measures and may potentially be accessed, deleted, altered, used or disclosed by unauthorized persons. You can help us to protect your Personal Information by: (a) not sharing your password or other account information with others; (b) using a secure web browser; and (c) changing your password frequently.
You have the right to ask us not to process your personal data for marketing purposes.
We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
You can also exercise the right at any time by contacting us:
SPARTAN (the only official ecommerce agent of Coll Gen Limited)
53 Dickens Drive, Old Stratford, Milton Keynes, MK19 6NW
Coll Gen Limited 590 Kingston Road London SW20 8DN
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.